SiteScribe support

Help with your equipment records and service reports.

Email shahriarkarimi@yahoo.com for support or privacy questions. SiteScribe is published by Shahriar Karimi and is currently in development.

What to include in a support request

Describe what you were doing, what happened, and your iPhone model and iOS version. Include the app version if available. Do not send customer records, sensitive equipment information, passwords or payment details. Redact screenshots before sharing them.

Creating a report

Save your company details in Settings, document the service visit, and review the report content and signature before generating a PDF. Use the share sheet to save a copy to Files or send it through an app you choose.

Nameplate information

Recognized text is a transcription of the image. Structured suggestions may be incomplete. Correct or enter the equipment fields on the review screen and confirm before saving.

Voice capture

Allow microphone and speech access when requested. On-device transcription depends on device and language support. You can enter observations manually and review or edit a transcript before saving.

Your records and backups

The current version stores records locally on your iPhone. Exported reports are separate copies. Avoid deleting the app to troubleshoot a problem: doing so removes its local data. SiteScribe does not currently provide its own cloud synchronization or a remote recovery service.

Subscriptions

If you have an App Store subscription, manage or cancel it through your Apple Account’s subscription settings. Deleting an app does not cancel a subscription. Apple handles billing and payment information.